Apr 04 Love0 A Leading Telecom Operator increased savings to the tune of $4.2 million annually, by minimizing Custom Churn with R Systems Analytics Gym By admin Advanced Analytics, Becoming Data-Driven, Case Study, Customer Analytics, Customer Retention, Industry, Our Insights, Services, Solutions, Speech Analytics, Telecom, Voice of Customer Analysis Perform in-depth analysis to help the client discover their process challenges. E.g. Ongoing unresolved technical…Read More
Apr 04 Love0 A Leading Internet Service Provider Improved FCR Rate by Up to 5% with R Systems Analytics By admin Case Study, Industry, Our Insights, Services, Solutions, Telecom No Comments R Systems deployed its integrated interaction analytics platform along with a team of data scientists…Read More
Apr 04 Love0 A Global Telecom Operator Increased Customer Retention Rate by 3% With R Systems Analytics By admin Case Study, Industry, Our Insights, Services, Solutions, Telecom No Comments Evaluated customer interactions prior to the customers’ disconnect to understand churn behaviour patterns and key…Read More
Apr 03 Love0 Delivered Unified Threat Management (UTM) Solution for A Secure Network to A Leading Provider of Internet & Newtork Security Solutions By admin Case Study, Cloud Enablement, Industry, Our Insights, Product Engineering, Services, Solutions, Telecom, UX Engineering R Systems designed UTM solution that can perform multiple functions like network firewalling, intrusion prevention,…Read More
Apr 03 Love0 A Global Telecommunications Services Provide Strengthen Its IPTV Footprint with R Systems Product Engineering Services By admin Case Study, Customer Experience, Digital Platforms & Solutions, Improving Operational Efficiency, Industry, Our Insights, Services, Solutions, Telecom R Systems developed new products for meeting specific end-user requirements that helped client becoming an…Read More
Apr 03 Love0 Redesigned an Existing Call Tracking System for A Top Telecommunications Service Provider By admin Becoming Data-Driven, Case Study, Customer Experience, Digital Platforms & Solutions, Experience Re-Engineering, Industry, Our Insights, Product Engineering, Services, Solutions, Telecom R Systems provided a solution that supported CDR Processing, Trend Analysis and Expense ManagementRead More
Apr 03 Love0 Developed a Mobile Application for Voice and Text Communication to A Leading Telecommunications Service Provider in the USA By admin Case Study, Industry, Mobile User Experience, Our Insights, QA Testing, Services, Solutions, Telecom, UX Engineering, Visual Design R Systems designed a solution for client to support both voice and text communication, simultaneously,…Read More
Mar 11 Love0 A Leading Telecommunications Service Provider Improved its Sales Conversion by 3% with R Systems Analytics By admin Advanced Analytics, Becoming Data-Driven, Business Analytics, Case Study, Customer Acquisition, Data Monetization & Modernization, Industry, Our Insights, Services, Solutions, Telecom R Systems devised a robust solution that drastically improved product sales.Read More